Helios Octane Softshell Neoprene Satin Reflective Dog Jacket w/ Blackshark technology

Thank you for choosing Zevkos online store! Here is our shipping policy:

Shipping Methods and Timeframes: We offer various shipping methods, including standard shipping, expedited shipping, and express shipping, with estimated timeframes provided during checkout. Please note that these timeframes are approximate and may vary depending on factors such as the destination, shipping carrier, and order processing time.

Shipping Rates: Shipping rates are calculated based on the destination, weight, and dimensions of the package, as well as the selected shipping method. The shipping rates will be displayed during checkout, and any applicable taxes or customs duties will be the responsibility of the customer.

Order Processing Time: We strive to process and ship orders as quickly as possible. Our typical order processing time is 1-3 business days, excluding weekends and holidays. However, during peak seasons or special promotions, order processing time may be longer.

Order Tracking: Once your order is shipped, we will provide you with a tracking number via email, if available. You can use this tracking number to track the status of your shipment on the carrier's website.

Shipping Restrictions: We currently only ship to addresses within the continental United States. We do not ship to P.O. boxes, APO/FPO addresses, or international destinations. Please ensure that your shipping address is accurate and complete to avoid delays or returned shipments.

Shipping Insurance: We may offer shipping insurance for an additional fee to protect against loss or damage during transit. If you opt for shipping insurance, any claims for lost or damaged packages must be made directly with the shipping carrier.

Delivery Confirmation: For some shipping methods, a signature may be required upon delivery to ensure that the package reaches the intended recipient. If you are not available to sign for the package, the carrier may attempt redelivery or hold the package at a local pickup location for your convenience.

Returns and Exchanges: Please review our return and exchange policy for information on how to request returns or exchanges for items that do not meet your satisfaction.

Shipping Changes: If you need to change the shipping address or other shipping details after placing an order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but changes may not be possible after the order has been processed or shipped.

Shipping Delays: While we strive to meet our estimated shipping timeframes, please note that unforeseen circumstances such as weather delays, carrier disruptions, or other issues beyond our control may result in shipping delays. We appreciate your understanding and patience in such situations.

Please review our shipping policy carefully before placing your order. By placing an order with Zevkos Online store, you agree to comply with our shipping policy and any other terms and conditions provided. Thank you for shopping with us!